HOTEL FAQS

We are a 3-Star hotel.

You may email, call the hotel.

Online bookings typically offer the best available rates at the time of booking. However, it’s always recommended to check the hotel’s website or other booking channels for any special offers they might have.

Hotel rates are per room, based on a maximum occupancy as followed:
- Max Occupancy 1 in Single/ Double for Sole
- Max Occupancy 2 in double/ Twin
- Max Occupancy 3 in Triple
- Max Occupancy 4/5 in Family Rooms depending on availability

Yes, a credit card is usually required to guarantee your reservation.

We accept all the universally accepted credit cards during the booking process like MasterCard, Visa, Amex & Diner and Switch.

We may block an amount on the credit card, equivalent to a 1 night’s room charge to guarantee payment but this block will automatically be released within 1 month if it is not redeemed. Furthermore, we do not charge without proper authorization from the guest. However, select packages may require full pre-payment at the time of booking but this will be made known at the time of making the reservation. Guests can choose to settle the bill in cash or credit card at the time of check-out.

In the event of a cancellation or no-show, the following will apply:
- If cancelled up to 1 day before the date of arrival, no fee will be charged.
- If cancelled later or in case of no-show, 100 percent of the first night will be charged.

Check-in time: 3:00 pm
Check-out time: 11:00 am

Requested addition: Early check-in charge: £10

Current:

  • Late check-outs are subject to room availability, and the charges are as follows:
    - Check-out before 2:00 p.m.: £25 charge (based on overnight rate)
    - Check-out after 2:00 p.m.: Full charge applies

Requested:

  • Late check-out charge: £10 until 12:30 p.m.

All rooms are non-smoking.

The hotel offers a variety of room options. For further information, please kindly contact us.

No, we do not charge for visitors. However, identification may be required for security purposes.

Current:

  • Monday to Friday: 7:00 a.m. – 9:30 a.m.
  • Saturday & Sunday: 8:00 a.m. – 10:30 a.m.

Requested

  • Monday to Sunday: 8:00 a.m. – 10:30 a.m.
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The opening time will be as below:

Breakfast Monday to Friday: 7.00am – 9.30am
Breakfast Saturday & Sunday: 8.00am. – 10.00am
Lunch: 12.00pm – 2.30pm
Dinner Monday to Saturday: 7.00pm – 9.30pm
Sunday: 7.00pm – 9.00pm

We are pet-friendly hotel.

  • Current: Pet Charge is £20.00 per night, per pet
  • Requested: Pet Charge is £10.00 per night, per pet